General Terms & Conditions of My UK Tutor

All expressions relating to personal data refer equally to men and women. For the purposes of these Terms and Conditions ”

We”, “Our” and “Us” refers to My UK Tutor. These terms and conditions are owned and operated by My UK Tutor. We may make changes, including additions, to this policy from time to time by publishing a new version on the Site. You should check these pages from time to time for any changes. You affirm that you are either 18 years of age or older, or an emancipated minor, or possess legal parental or guardian consent, and are fully able and competent to enter into these Terms of Use.

Proprietary Rights

All trade-marks, logos, copyright, database rights and other intellectual property rights in the materials on this website (as well as the organisation and layout of this website) together with the underlying software code are owned either directly by us or by our licensors. Without our prior written permission, you may not copy, modify, alter, publish, broadcast, distribute, sell or transfer any material on this website or the underlying software code whether in whole or in part. However, the Resources website page contents of this website may be downloaded, printed or copied for your own personal, non-commercial use.

Acceptable Use

By using the My UK Tutor website, or by clicking the “I agree” you accept and agree to be legally bound by these Terms of Use, whether or not you have signed up for a course. If any of these Terms of Use are unacceptable to you, do not use the website.

You may only use this website in accordance with these Terms and Conditions and, in any event, for lawful and proper purposes which includes complying with all applicable laws, regulations and codes of practice within the UK or other jurisdiction from which you are accessing this website.

In particular, you agree that you will not: post, transmit or disseminate any information on or via this website which is or may be harmful, obscene, defamatory or otherwise illegal; use this website in a manner which causes or may cause an infringement of the rights of any other; make any unauthorised, false or fraudulent booking; use any software, routine or device to interfere or attempt to interfere electronically or manually with the operation or functionality of this website including but not limited to uploading or making available files containing corrupt data or viruses via whatever means; deface, alter or interfere with the front end “look and feel” of this website or the underlying software code; take any action that imposes an unreasonable or disproportionately large load on this website or related infrastructure; obtain or attempt to obtain unauthorized access, via whatever means, to any of our networks. Without prejudice to any of our other rights (whether at law or otherwise), we reserve the right to: cancel your bookings without reference to you; and/or deny you access to this website where we believe (in our absolute discretion) that you are in breach of any of these Terms and Conditions.

Intellectual Property

All Course materials and online courses or training / promotional video are, and remain, the intellectual property of My UK Tutor. You are not authorised to:

(i) copy, modify, reproduce, re-publish, sub-licence, sell, upload, broadcast, record, post, transmit or distribute any of the course materials without prior written permission

(ii) record on video or audio tape the online courses or any other videos from the website.

Course Payment Terms:

Advance payment is required for all courses, either via PayPal or by Bank Transfer to the details provided to you by My UK Tutor.

You agree that all course payments are non-refundable.

My UK Tutor has no liability for any losses or issues incurred as a result of using any third party or banking websites.

Any group or promotional rates are made solely at the discretion of My UK Tutor.

Cancellation terms:

We understand that there may be times when lessons need to be rescheduled by, either the student or by My UK Tutor. You agree that:

  • 48 hours minimum notice is required by either party, prior to the arranged lesson, to re-arrange the lesson date or time.
  • Any cancellations are made by the student less than 48 hours before the arranged lesson, incur a cost of 50% of the pre-paid lesson cost, which will be retained by My UK Tutor.
  • If a lesson cancellation is necessary by My UK Tutor and if less than 24 hours is given before the arranged lesson, then a free one-hour lesson will be given to the student as way of recompense for any inconvenience caused.

Data protection and privacy statement

My UK Tutor offers various education-related products and services, including tutoring, materials to support students and teachers, online resources and training services.

The information below, details how My UK Tutor uses and stores the personal data collected via our website, marketing or market research. It is important to us that we protect your privacy and your personal data. If you have any questions about such matters you can contact us at info@myuktutor.com 

It is important that this notice is read together with any other privacy notice we may provide when we are collecting personal data about you, including, if you are a learner or candidate, the privacy notice shown at www.myuktutor.com/privacy-policy.

This notice supplements the other notices and is not intended to override them.

What personal data do we collect

The personal information we collect from you will vary depending on the context of your interactions with us and the product and/or service that we are providing to you. It may include, but is not limited to, the following information:

  • Identity data including your name, nationality and gender
  • Contact data including your home/work postal address, email address and phone number
  • Transaction data including your PayPal or bank details when you make a payment to us
  • Profile data including purchases made by you, preferences, feedback, survey responses and any usernames
  • Usage data including how you use our website, products and services
  • Marketing data including your preferences in receiving marketing from us
  • Technical data including internet protocol (IP) address, login data, browser type and technology used to access this website.

How do we collect your personal data

We collect information about you when you:

  • Make a request via our website contact form
  • Request marketing to be sent to you
  • Attend an event
  • Register on our website or via our other promotional materials
  • Request products or services or.
  • Enter a competition, promotion or agree to participate in market research (such as surveys or questionnaires)
  • Provide us with your personal information from your usage of our website and any other information you post on our website, email or otherwise send to us
  • Otherwise provide us with information during our interactions with you.

How do we use your personal data

We will only use your personal information in the following ways:

  • a. when it is necessary for our legitimate interests:
    • To enable us to supply you with the products and services and information that you have requested
    • To help us in the development of, and to improve our products and services
    • To provide you with information about products or services that may be of interest to you, using the email address which you have provided or via social media
    • To invite you to participate in market research activities, such as responding to interview questions or completing online surveys
    • To send you marketing communications, and show you marketing communications on other websites (including social media sites where you are a member)
    • To ensure that content from our website is presented in the most effective manner for you and your computer
    • To automatically collect data about visitors to our site (for example browsing patterns) by using cookies
    • To maintain our website and ensure network and information security
    • To prevent and detect fraud and other criminal offences, as long as, in each case, these interests are in line with applicable law and your legal rights and freedoms; or
  • Where you have agreed to this for specified, explicit and legitimate purposes; or
  • where this is necessary for legal obligations which apply to us.

Marketing

We may contact you for marketing purposes relating to our products and services and our website, unless you let us know that you do not want to receive marketing communications. We will only contact you for these marketing purposes by electronic means (email or SMS) or social media where you have agreed to this. Your agreement to the use of your personal information for these purposes is optional and if you decline to provide your agreement, your visit to and use of the website will not be affected.

Marketing opt out: you are entitled to opt-out from receipt of marketing communications at any time and free of charge by using the contact details provided in this Privacy Policy or by using the “unsubscribe” option included in any marketing e-mail received from us.

Market research

If contacting you to invite you to participate in market research projects, such as questionnaires or interviews, we will only use your personal data for the purpose of the specific project to which you have consented. That personal data will, once the project has been completed, be removed from our systems (see retention below).

How do we share your personal data

We may share personal data:

  • With other people and/or businesses who provide services on our behalf or at our request
  • with regulators and law enforcement agencies, where we are required to do so by law, where necessary for the purposes of preventing fraud and other criminal offences and to ensure network and information security
  • With social media platforms, including but not limited to Facebook, Google, Google Analytics, LinkedIn, Instagram in pseudonymised or anonymised forms.

Our website offers the possibility to share content on social media channels, e.g. Facebook. The respective social media provider will directly gather your personal data only after you are registered as a visitor to their site. Please refer to the privacy policy of the social media providers to learn more about what personal data is collected and used.

Our Site has links to other third-party websites including WhatsApp, Facebook, Instagram, TEDTalks www.teachingenglish.org.uk and www.cambridgeenglish.org Please note that all of these websites have their own terms, conditions, and privacy policies and we do not have control over or accept any legal responsibility for their policies or practices. Please check the policies of these third-party websites before you provide any personal information to them.

Advertising Cookies

In addition, we may use advertising cookies. These advertise My UK Tutor across the Internet by displaying to you relevant My UK Tutor advertising based on what you have viewed. This is done by placing a cookie on your device. Cookies allow us to display advertising that may be relevant to you. For information about other cookies and how to disable them please refer to.

Changes to the Website

We may make improvements or changes to the information, services, products and other materials on this website, or terminate this website, at any time without notice. We may also modify these Terms and Conditions at any time, and such modification shall be effective immediately upon posting of the modified Terms and Conditions on this website. Accordingly, your continued access or use of this website is deemed to be your acceptance of the modified Terms and Conditions.

Links to other Websites

This website may include links to other internet sites. We do not endorse any such websites and we are not responsible for the information, material, products or services contained on or accessible through those websites. Your access and use of such websites remains solely at your own risk.

You may only link to this website with our express written permission. We expressly reserve the right to withdraw our consent at any time to a link which in our sole opinion is inappropriate or controversial.

Limitation of Liability

In no event will we be liable for any direct, indirect, special, punitive, exemplary or consequential losses or damages of whatsoever kind arising out of access to, or the use of this website or any information contained in it, including loss of profit and the like whether or not in the contemplation of the parties, whether based on breach of contract, tort (including negligence), product liability or otherwise, even if advised of the possibility of such damages.

Accuracy

We are not responsible if information made available on this Site is not accurate, complete or current. The material on this Site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this Site is at your own risk.

We reserve the right to modify the contents of this Site at any time, but we have no obligation to update any information on our Site. You agree that it is your responsibility to monitor changes to our Site.

Indemnity

You agree to indemnify and hold harmless My UK Tutor and our respective officers, directors, employees, affiliates, and agents, from and against all claims, actions, suits, damages, liabilities, and costs (including, without limitation, reasonable legal fees) arising from or relating to your use of the Site or any of the Content and/or your failure to comply with any provision of these Terms of Use.

Transferring personal data

The United Kingdom and countries inside the European Economic Area have specific laws which protect the way personal data is used. We may transfer personal data to countries outside of the European Economic Area where personal data is not protected in the same way (usually to other businesses who provide services on our behalf). In such cases we will make sure that suitable safeguards are in place to protect the personal data. What that means is that whoever we transfer data to will have to agree to protect the personal data in an appropriate way. You can request further information about this by emailing: info@myuktutor.com

Disclaimer of Warranties

This Website and Course are “as is” and “as available”.  You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied.

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not guarantee that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

Retention

It is our policy to retain your personal data for the length of time required for the specific purpose or purposes for which it was collected, which are set out in this Privacy Policy. We may keep data which has been anonymised for longer than this period to allow us to carry out analysis of our products and services.

Cookies

We may use cookies on this site. This enables us to personalise your experience of our site by recording details about use of the site as a file on your computer. You can disable the use of cookies but this may limit the functionality of web pages on our site, or your access to our site. For further information about how My UK Tutor uses cookies, visit www.myuktutor/privacy

Your rights

Subject to applicable law, you may have the right to: obtain confirmation that we hold personal data about you, request access to and receive information about the personal data we maintain about you, receive copies of the personal data we maintain about you, update and correct inaccuracies in your personal data, object to the processing of your personal data, and have your personal data blocked, anonymised or deleted, as appropriate. The right to access your personal data may be limited in some circumstances by local law requirements. To exercise these rights, please contact us by emailing info@myuktutor.com

Changes to this policy

We may make changes to this Privacy Policy and will let you know about these changes by displaying them on this website. Changes will begin to have effect at the time they are displayed. The version of the Privacy Policy that will apply to you is the one which is current at the time we contact you, you use this website or you use our services.

Links to other Websites

This website may include links to other internet sites. We do not endorse any such websites and we are not responsible for the information, material, products or services contained on or accessible through those websites. Your access and use of such websites remains solely at your own risk.

You may only link to this website with our express written permission. We expressly reserve the right to withdraw our consent at any time to a link which in our sole opinion is inappropriate or controversial.

Limitation of Liability

In no event will we be liable for any direct, indirect, special, punitive, exemplary or consequential losses or damages of whatsoever kind arising out of access to, or the use of this website or any information contained in it, including loss of profit and the like whether or not in the contemplation of the parties, whether based on breach of contract, tort (including negligence), product liability or otherwise, even if advised of the possibility of such damages.

Disclaimer of Warranty

To the maximum extent permitted by law, we disclaim all implied warranties with regard to the information, services and materials contained on this website. All such information, services and materials are provided “as is” and “as available” without warranty of any kind.

Indemnification

You agree to indemnify, defend and hold us harmless from any liability, loss, claim and expense (including reasonable legal fees) related to your breach of these Terms and Conditions.

Contact Information

If you have any questions or concerns, you can write to us at: info@myuktutor.com

Miscellaneous

These Terms and Conditions contain all the terms of your agreement with us relating to your use of this website. No other written or oral statement will be incorporated.

My UK Tutor makes no warranty whatsoever for the reliability, stability or any virus-free nature of any software being downloaded from this website, nor for the availability of the download sites where applicable.

Your use of this website and the operation of these Terms and Conditions shall be governed by, construed and interpreted in accordance with the laws of England and Wales and you agree to submit to the non-exclusive jurisdiction of the English Courts. We reserve the right to bring proceedings in the Courts of the country of your residence.

I do not ‘guarantee’ results – I am here to facilitate learning and no ‘exact’ exam grades are guaranteed, these results and all learning outcomes are the responsibility of the learner/individual.